365 DAYS, ALL PRODUCTS, NO QUESTIONS ASKED.
All returns initiated after 365 days of delivery will be assessed on a case-by-case basis. We are here to be of maximum service to you.
To process a return, please follow these instructions:
- Fill out the required boxes in the automated returns system below. The system will generate a prepaid label once you have entered your information.
- Pack and mail your package.
- We kindly ask that you please place inks or other products back in the original packaging (wrapped in the plastic bags they come in or plastic packaging) and in their respective boxes to avoid damaging the product in transit. Need extra packaging, instructions, or a new box? Please contact us and we will arrange assistance.
- You will receive a call the day we receive the return to confirm details and process the refund payment.