We're proud to offer the highest quality printing consumables available online and stand behind our brand. 

We accept returns within 365 days of the date the order was purchased, and will pay for return shipping. This is applicable for all return reasons. 

We kindly ask that you please place inks or other products back in the original packaging (wrapped in the plastic bags they come in or plastic packaging) and in their respective boxes to avoid damaging the product in transit. Need extra packaging, instructions, or a new box? Please contact us and we will arrange assistance.

 To process a return within the 365 window, please click the link below to use our self-service option:

Access your account to initiate an immediate return

Submit a help ticket

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